Get to know Anton Chiu-Foon, Service Delivery Manager for Dawsongroup bus and coach (DGBC). From cars to music, we talk with Anton about his role, influences, and what driving forces keep him motivated every day.
What was your first job?
Back when I was just 14, I started working at a local furniture shop in Greenwich. When I turned 16, I changed jobs and joined the team at Safeway.
When did you join DGBC?
For me, the Dawsongroup journey began on 3rd January 2012, and it marked the beginning of an exciting chapter in my career.
What was your first/current job at Dawsongroup?
I joined as Service Delivery Manager, looking after the day-to-day running of the London depot. Fast forward to today, I work from the comfort of my home office. The role has expanded, and I’m now working on a more national level, dealing directly with suppliers and manufacturers of assets. I’m also involved in most parts of the company’s operations, working closely with all departments, and looking after the customer’s needs from point of sale right through to conclusion.
What’s been the highlight of your time at DGBC?
There have been some great moments during my time at DGBC. I’ve always been big on self-improvement so completing the Business Mastery Course and getting my CPC certification stand out.
Who or what has been the main influence in your career?
Tony Fletcher and Paul Sainthouse have been real inspirations during my 12-year journey here at Dawsongroup. They’ve played a big role in shaping my approach to work and leadership.
What significant changes have you seen in the business during your time at DGBC?
DGBC is a dynamic place. We’re always evolving. Our business model has transformed significantly, and it’s allowed us to serve our customers even better. The return of People Services has been a marked and welcome change for everyone. Of course, we also had to navigate the loss of the London depot, which was a tough but necessary move. And the appointment of Steve Miller as CEO brought a fresh perspective that’s had a big impact.
What motivates you at work?
It’s all about getting the job done – and done well. Knowing that our customers are happy, having great colleagues, and the bottom line looking good – that’s what fuels me.
What career advice would you give to your younger self?
If I could have a chat with my younger self, I’d say, “Apply to Dawsongroup right out of school!” On a broader note, I’d emphasise the importance of pursuing your goals and mastering your work.
What’s one thing that can instantly make your day better?
What really brightens my day is good weather, and a slower clock will always make the day better.
What’s your favourite way to spend a day off?
I enjoy my days off and I like to make the most of them, spending quality time with loved ones and family. I’m interested in classic cars, and when I’m not on the clock, I usually work on various vehicular projects. I have also been involved in the music industry for more than 20 years, and on weekends, you can often find me performing or spending time in the studio – it’s my way of unwinding.
Which of your personality traits are you most proud of?
First, I have a natural ability to connect and talk with people in any situation. Effective communication is a real strength. Second, I take pride in having a strong moral compass that guides me to make the right choices in both work and life.
Do you live by any piece of advice or motto?
Absolutely, I live by the motto, “Always be good and stay until the job is done.” It’s a principle that keeps me committed to seeing things through.
Tell us a fun fact about yourself
I’m a massive Trekkie! I can talk Star Trek for hours!
What’s on your bucket list?
Some of my top goals include tackling the Nürburgring in under 20 minutes, taking a road trip on the classic Route 66, and chasing the ethereal Aurora Borealis across Finland on a sleigh.
Anything else you’d like to mention?
I’ve got to say, Dawsongroup is more than just a workplace for me; it’s been a life-changing experience. It’s a great place to work!
